Calray Gas Heat

571 Timpson Place Bronx, NY 10455

Phone: 212-722-5506

Contact us on email!

Published on
October 5th, 2020

NYC Heating Season Is Here: What You Need to Know

It happens every year: the cold weather arrives, seemingly out of nowhere, and the NYC heating season is upon us. If you own or manage property in New York City, here are four things you need to know to make autumn and winter go more smoothly for you and for your tenants.

Don’t Put Off Doing Routine Maintenance on Your Heating System

Prevent little issues from escalating

You still have a small window of time for getting repairs performed on your heating system before it will become a major inconvenience for you and the people who rent from you. We always advise our clients to keep up with boiler and radiator maintenance so they’re not caught out by the headaches of a malfunction or breakdown.

It’s imperative to schedule any checks or repairs before your boiler is working full time. Not only does this make it easier to book an appointment with your boiler experts at a convenient time for you, but it also helps keep little problems with your boiler from escalating into larger ones. A major boiler issue could mean waiting for parts or repairs, and what might be a minor expense one week could morph into a costly one if you don’t tend to the source right away.

Call Calray Boilers immediately if you notice any of the following signs of boiler trouble:

  • No heat and/or hot water
  • Hot water becomes less reliable once the heat starts running
  • The boiler won’t start
  • Tenants complaining of too little or too much heat
  • Boiler firing too frequently or not often enough
  • Boiler gauges not functioning
  • Expansion tank not working properly
  • Boiler making strange or excessive noises
  • Water leaking around the boiler area
  • Corrosion of the boiler tank or adjacent pipes
  • Soot buildup near the boiler ignition area
  • Boiler flame firing yellow, not blue
  • Carbon monoxide alarm triggered in the boiler room or workers experiencing symptoms of carbon monoxide poisoning

Schedule Your Annual Boiler Inspection Before It’s Too Late

Don’t miss the city’s deadline

As well as routine maintenance on your boiler, you may need to schedule a formal inspection with the city, as required by law. There are a few boiler types that are exempted from this, including:

  • Boilers in individual dwelling units
  • Boilers heating five-family properties or smaller
  • Boilers used for domestic hot water that are rated at less than 350,000 BTUs
  • Boilers that heat only residential units in mixed-use buildings
  • Boilers rated at a heat input of less than 100,000 BTUs
  • Boilers owned by the United Nations, the Port Authority, foreign consulates, or state or federal government agencies
  • New boilers or boilers with more than 50 percent of the components replaced, if you have already had a first test inspection in 2020

If your boiler does not fall into one of the categories above, and if you haven’t yet had your annual inspection, reach out to a master plumber like our associates at Sanitary Plumbing. As master plumbers, they can perform your inspection and file the proper paperwork with the Department of Buildings to help you avoid violations and hefty penalty fees.

Talk to Tenants About Thermostats and Radiators

Get on the same page

Before winter is in full swing, it’s smart to talk to your tenants about your expectations regarding thermostats, radiators, and other elements of your heating system. This way, you can all be on the same page and avoid miscommunication.

For example, you may not want tenants adjusting their radiator valves or turning their thermostats above a certain temperature. You may also want them to know it’s okay to contact you if their unit is too hot or too cold, or if they hear their radiator clanging and banging, also known as a water hammer.

We’re Here for Emergency Service

Call Calray Boilers when you need help

We know that in spite of the best care, your boiler can sometimes fail, especially if it’s nearing the end of its lifetime. In addition to providing routine boiler maintenance, Calray Boilers also offers emergency service for those unexpected problems that always seem to crop up at the worst possible time.

You can use our simple online form to schedule an appointment, but if you need to reach a specialist urgently, phone us at 212-722-5506. Don’t let the NYC heating season become a nightmare for you. Get in touch today.


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Our Privacy Policy

Calray Gas Heat Corporation (the “Company”) strives to ensure the highest standards for property listings and customer information privacy. Please review the following statement to learn about our company practices and policies. Please be aware that our Privacy Policy is subject to change at any time.

1. Purpose.

This Privacy Policy (“the Policy”) provides information on how the Company uses your personal information. By agreeing to the Policy, you agree to our collection and use of your personal information as described in the Policy. This Privacy Policy is effective for all new users of Sanitaryplumbing.com.

2. Personal Information.

You can browse some areas of Calray.nyc (“the Website”) without being a registered user. However, certain activities do require registration. (You consent to the transfer and storage of your information by registering with Calray.nyc) We may collect and store the following personal information:

  • Name, email, address, telephone number, and (depending on the service used), move-in dates;
  • Transactional information (such as lease terms, lease parties);
  • Computer sign-on data, statistics on page views, and traffic to and from the Website; and
  • Other information, including IP address and other web log information.

3. Use of Information.

Our primary purpose in collecting personal information is to provide you with a safe and user-friendly experience. For example, the Company may use your personal information to:

  • Improve our services and the Website’s content and layout;
  • Provide the services and necessary customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Track and record customer satisfaction with our services;
  • Protect the Company against error and fraud;
  • Inform you of special promotions and announcements;
  • Enforce our agreements, terms, conditions, and policies; and
  • As otherwise described to you at the time of collection.

We may occasionally ask you to complete optional surveys. These surveys are used to improve and customize your experience with Sanitaryplumbing.com.

The Company always provides you the ability to opt-out of further communication such as promotions and surveys; see the Opt-Out section below.

The Company does not share any of your personal information with outside organizations, companies, individuals, etc. The only exception to this standard is if such a disclosure is reasonably necessary to respond to any and all legal processes.

4. Links to Other Sites.

The Website may have links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices of the content of those linked websites.

5. Safety & Security Precautions.

The Website has strict security measures in place to protect you and your information from fraud. Once your information is provided to Calray Gas Heat Corporation, we strive to ensure the confidentiality of your identity and information.

6. Opt-Out.

The Company provides you with the opportunity to opt-out of receiving promotional and other non-essential, marketing-related communications from Calray Gas Heat Corporation. If you would like to opt-out of these select communications, please see any of the Company’s email communications and follow the directions indicated.

7. Account Protection.

Your password ensures the security of your account. When choosing a password, the Company suggests using various characters. It is highly recommended that you do not disclose your Sanitaryplumbing.com password to anyone. (If you do disclose your password or your personal information with others, you are responsible for all actions taken in the name of your account.) If the security of your password is compromised for any reason, please contact the Company immediately.

8. Accuracy of Information

The Company does not guarantee the accuracy of information for any and all of its properties on the Website, and is not responsible for any errors or misrepresentations (made by Renters, the Client, or otherwise).

9. Cookies

The Company may place a small cookie on your computer’s hard drive. This allows us to personalize your use on the Website. In order to maximize the functionality and usability of the Website, you must set your browser’s preferences to allow both permanent and temporary cookies.

10. Changing Your Personal Information.

Should your personal information change, please immediately update your information on the Website. This will ensure the accuracy of our records. The Company does retain personal information from closed accounts in order to comply with law and collect and disburse any fees owed.

11. Third Parties

This Privacy Policy addresses only the use of information we collect from you. Since Calray.nyc does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. It is advisable that you consult with the management of third parties before you disclose your personal information to others.

12. General

We may amend this Privacy Policy at any time by posting the amended terms on the Website. All amended terms are immediately effective after they are initially posted on the Website.

13. Privacy Policy Questions & Concerns

Questions and/or concerns regarding the Policy should be emailed to the following email address: info@calray.nyc