1929. No place in America felt the effects of the Great Depression worse than the place where it at least started: New York City. Decades before the crash, European and domestic rural immigrants had been rushing into New York, causing the city’s population to double in the 20 years before the crash, bursting at the seams with life and language and energy. Job prospects were already slight, but Sanitary Plumbing’s core customers had always been the people, and the people still needed hot running water and drinkable water, and heat. Sanitary survived, but along the way, saw a high-quality but cash-strapped Boiler company that was struggling, but with great people. So in the same year, Sanitary Plumbing brought Calray Gas Heat into the fold, and both companies have been run by one family, the Clarks. Even today, it’s led by brothers Harris and Jonathan Clark. They are the third generation of Clarks since their grandfather took Calray under its wing almost one hundred years ago. Today it is one of the pre-eminent heating and boiler companies in New York City, recently expanding its reach to Westchester County (in 2019).
The company was one of the original “hyper-locals”, that is, always headquartered in New York City, today in the Bronx and all of us collectively – managers, technicians, and customers- hail from all of New York’s Boroughs. “Family” has always been one of our core values, from our team to customers. Thus our tagline: “Professionals helping Neighbors”.
We take the science with service of heating and boilers seriously, as it, like our sister services, keeps your homes running so you can enjoy home without having to think about it.
Some of our Calray colleagues have been with us for over two decades, some for two weeks. All of them are a critical part of the Calray family. They come from every neighborhood in New York City, and proudly so. We even encourage you, dear neighbor, you to drop by and say hello. We’re a friendly bunch.
A note from Cathy:
I was first introduced to the world of in-home and building mechanics when working for Vermont Mechanical. However, I started as a driver there, and one week received an emergency call to come and assist in an insulation job. I knew nothing hands-on about insulation, but boy did I learn fast (and loved it). Since then, I’ve trained thoroughly in several specialties, and I love the work, as it means I can travel, meet lots of different people, and get to do different things everyday…one day I could be on a roof, the next deep underground in a mechanical room, the next working in a boiler room. I feel like I have to solve a new elaborate puzzle every day, and I do. I love my work!
Calray’s Cathy Degraw, Calray Technician
We “live” customer centricity, it’s not just a business buzz word for us. So, over 3 generations, we’ve continually invested in education and upskilling, and adding new capabilities to more fully serve our customers. Recently, it’s in creating Bolt Electric for our electricians and customers’ electrical needs, and later this year, we’re bringing Antler Pumps into the family. It is for this reason we have a new family name, Omnia Mechanical Group, to more simply describe this group of related service brands.
You can browse some areas of Calray.nyc (“the Website”) without being a registered user. However, certain activities do require registration. (You consent to the transfer and storage of your information by registering with Calray.nyc) We may collect and store the following personal information:
Our primary purpose in collecting personal information is to provide you with a safe and user-friendly experience. For example, the Company may use your personal information to:
We may occasionally ask you to complete optional surveys. These surveys are used to improve and customize your experience with Sanitaryplumbing.com.
The Company always provides you the ability to opt-out of further communication such as promotions and surveys; see the Opt-Out section below.
The Company does not share any of your personal information with outside organizations, companies, individuals, etc. The only exception to this standard is if such a disclosure is reasonably necessary to respond to any and all legal processes.
The Website may have links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices of the content of those linked websites.
The Website has strict security measures in place to protect you and your information from fraud. Once your information is provided to Calray Gas Heat Corporation, we strive to ensure the confidentiality of your identity and information.
The Company provides you with the opportunity to opt-out of receiving promotional and other non-essential, marketing-related communications from Calray Gas Heat Corporation. If you would like to opt-out of these select communications, please see any of the Company’s email communications and follow the directions indicated.
Your password ensures the security of your account. When choosing a password, the Company suggests using various characters. It is highly recommended that you do not disclose your Sanitaryplumbing.com password to anyone. (If you do disclose your password or your personal information with others, you are responsible for all actions taken in the name of your account.) If the security of your password is compromised for any reason, please contact the Company immediately.
The Company does not guarantee the accuracy of information for any and all of its properties on the Website, and is not responsible for any errors or misrepresentations (made by Renters, the Client, or otherwise).
The Company may place a small cookie on your computer’s hard drive. This allows us to personalize your use on the Website. In order to maximize the functionality and usability of the Website, you must set your browser’s preferences to allow both permanent and temporary cookies.
Should your personal information change, please immediately update your information on the Website. This will ensure the accuracy of our records. The Company does retain personal information from closed accounts in order to comply with law and collect and disburse any fees owed.
Questions and/or concerns regarding the Policy should be emailed to the following email address: firstname.lastname@example.org
We always like to recommend our partner brands, which we trust and use, to our customers and have included a “best of” list, below, of the brands that offer the best quality, reliability, and beautiful looking products in their categories, with a focus, in this case, on home heating and boilers. Feel free to use directly, or have us select the best individual part for you. Just give us a call if you’d like us to install anything from this list of greats.